What is Kitchfix Subscribe?
Kitchfix Subscribe is a meal delivery service that brings healthy food right to your door, every single week. Sign up once, choose the plan that fits your needs, pick the most convenient delivery days and times, and let us do the rest!
By enrolling for Kitchfix Subscribe, you’re signing up for four weeks of deliveries.
Who is this program best for?
Kitchfix Subscribe is best for people who want to eat healthfully every day, without spending time ordering each week. It's perfect if you want to try a variety of our meals and snacks. And if you're looking to save a few dollars, Kitchfix Subscribe is your best bet, with discounts ranging from 5-10%!
How much do meals cost?
The cost of your meals depends on two factors: the size of your meals, and the number of meals you receive each week.
We offer two sizes for our entrees - Medium and Large (click here for more info our sizes).
You can choose to receive either five, seven, or ten meals per week:
5 Meals/Week (prices include 5% discount)
5 medium/week: $59.85 (plus tax)
5 large/week: $68.45 (plus tax)
7 Meals/Week (prices include 5% discount)
7 medium/week: $83.79 (plus tax)
7 large/week: $95.83 (plus tax)
10 Meals/Week (prices include 10% discount)
10 medium/week: $113.40 (plus tax)
10 large/week: $129.69 (plus tax)
How are the meals delivered?
Meals are delivered once or twice per week, either to your home, office, or one of our hubs.
How much does delivery cost?
The delivery fee depends on the delivery option you choose. A second delivery in the week is always free, though!
Home or office (Chicago*): $6
Home or office (suburbs): $12+
*some exceptions apply
How do I sign up?
To sign up for Kitchfix Subscribe, click here! This will take you to a registration form where you can choose your plan, enter your preferences, and set your delivery days.
Do I need to re-enroll each month?
No need to re-enroll. You'll stay enrolled in the subscription service from month-to-month. But don't worry: we'll send you an email a few days before we charge your card every four weeks, and you can cancel or change your subscription by replying to that email.
Can I get breakfast or snacks?
Absolutely! In addition to your meals, you can also order scrambled eggs & bacon, dairy-free cashew yogurt, or Rx bars.
Breakfasts and snacks are priced the same as on our a la carte menu.
What if I have a special diet?
We try our hardest to accommodate food sensitivities, which is why all of our meals are gluten-, dairy-, soy-, and corn-free. Beyond that, you can indicate your preferred proteins, and you can specify up to three ingredients that you don’t want to receive.
If you're not sure whether we can accommodate your diet, send us an email at email@example.com and we'll let you know.
Are your ingredients local and/or organic?
Yes, we take care to use organic and local produce to get the most nutrition and flavor in each dish. Our meats are grass-fed, pastured-raised, and come from local farms in Illinois and Indiana.
Is there anyone I can talk to and ask my personal diet and nutrition questions?
There sure is: Katie DeBoo, RD our in-house nutritionist! She is a huge superfoodie herself. You’ll see her nutrition tips on Facebook and Twitter and her weekly blog posts. Email her with your nutrition questions at Katie@kitchfix.com.
What if I need to pause my service?
If you need to pause your subscription, simply let us know 48 hours before your next delivery date, and we’ll put your subscription on hold. Call or text us at 312.402.0221, or email us at firstname.lastname@example.org.
You can pause at any time, and the missed week will be added onto the end of your four-week subscription. For example, let’s say you are on vacation for week three of your four-week subscription and return for the fourth week. In that case, your subscription will continue for one week after that, for a total of five weeks. This means you will be guaranteed four complete weeks of delivery, even if you take a pause with the service!
Can I change the number of meals I receive?
Definitely! Just reply to the email we send at the end of your subscription cycle, and let us know that you'd like to change your subscription service. So go ahead – add our breakfasts, or increase your dinner entrees with us!
What if I need to change my billing information, delivery address, or other information?
Please let customer service know as soon as possible, so there is no lapse in your weekly delivery. We can get any changes updated right away! Call or text 312.402.0221, or email email@example.com.
Can I cancel my subscription?
Yes, you can cancel at the end of your subscription cycle. We'll send you an email a few days before we charge your card, and you can cancel or change your subscription by replying to that email.
What is your refund policy for Kitchfix Subscribe?
If you receive a dish that wasn’t prepared to your specifications, please contact the Customer Service Team at firstname.lastname@example.org or by phone/text at 312.402.0221. We can issue a credit for a future delivery or re-delivery for that item.
We do not offer refunds for the monthly Kitchfix Subscribe charge.
What do I do with these reusable bags?
We have a bag reuse program! Return the bag by placing it on top of a hub fridge, handing it to our driver, or leaving it by your door before your next delivery.
Have other questions?
Please email us email@example.com or call 312-402-0221 Monday-Wednesday between 8am-9pm, or Thursday-Friday between 8am-4pm. We are happy to walk you through the process and share our personal favorites on the menu!